Last Updated: April 6th, 2023
We collect personal information from customers when they sign up for our services, including their name, contact information, SMS Logs, financial information and images. Images could be a selfie or a scanned copy of any government-issued ID card, passport or utility bill that we may use for identity verification and fraud prevention purposes. We may also collect information about customers' transaction history, preferences, and other information related to their use of our services.
In addition to the information collected during the sign-up process, we may also collect information about customers when they use our services. This information may include:
We use the personal information we collect to provide and improve our services, including to:
We may disclose your personal information in the following circumstances:
We store personal information on servers that are hosted by Amazon Web Services (AWS) and take appropriate measures to protect the security of personal information stored on these servers, including implementing industry-standard security protocols and regularly monitoring for unauthorized access.
We retain personal information for as long as necessary to provide our services, comply with our legal obligations, and enforce our agreements. We will delete or anonymize personal information that is no longer needed for these purposes.
We take reasonable measures to protect personal information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. We use encryption, firewalls, and other security technologies and procedures to help protect personal information. Any personal information or data transmitted through the mobile application is protected by secure socket layer (SSL) encryption.
Customers have the right to access, correct, update, or request deletion of their personal information. They also have the right to object to the processing of their personal information for certain purposes, such as for direct marketing. Customers have the right to request a copy of their personal information that we hold and can request it to be provided in a structured, commonly used and machine-readable format. They also have the right to lodge a complaint with a supervisory authority if they believe that we have violated their rights with regard to their personal information. To exercise these rights, please contact us at firstname.lastname@example.org. We will respond to requests in accordance with applicable laws.
We may receive personal information from other sources, such as credit bureaus, social media platforms, and partners. We may combine this information with the information we collect directly from customers to provide and improve our services, including to verify customers' identities and prevent fraud.
We will not be liable for any damages arising from the use of our services or the loss of personal information, including but not limited to direct, indirect, incidental, special, consequential, or punitive damages, regardless of whether we were advised of the possibility of such damages. We will also not be liable for any damages resulting from the unauthorized access to or alteration of customers' transmissions or data, or any other matter relating to our services.
In no event shall our total liability to you for all damages exceed the amount of fees paid by you to us in the previous 12 months.